Terms and Conditions
Effective Date: 01-10-2024
Introduction
Welcome to HELOCH. These Terms and Conditions govern your use of our website [website URL] and your purchase of products from us. By using our website and making a purchase, you agree to these terms.
Product Information
We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of this information. Prices and availability are subject to change without notice.
Orders and Payment
- Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
- Payment: Payment is due at the time of order placement. We accept various payment methods as indicated on our website. Payment information is processed securely by third-party payment processors.
Shipping and Delivery
- Shipping Costs: Shipping costs are calculated based on your location and selected shipping method. Shipping fees are non-refundable.
- Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to unforeseen circumstances.
Returns and Exchanges
Please refer to our [Exchanges & Returns Policy] for information on returns and exchanges. Returns must be requested within 3 days of delivery, and items must meet the return criteria.
Intellectual Property
All content on our website, including text, images, and logos, is the property of HELOCH, and is protected by copyright and trademark laws. Unauthorized use or reproduction of this content is prohibited.
User Conduct
- Prohibited Activities: You agree not to engage in any activities that are illegal, harmful, or disruptive to our website or services.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
Limitation of Liability
To the fullest extent permitted by law, HELOCH is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms shall be resolved in the courts of [Your Jurisdiction].
Changes to Terms
We may update these Terms and Conditions from time to time. Changes will be effective when posted on our website. Your continued use of our website constitutes acceptance of the revised terms.
Contact us
For any questions or concerns regarding these Terms and Conditions, please contact us at [customer service email] or [phone number].